Program Corner: I-HELP Staff

I-HELP, the Interfaith Homeless Emergency Lodging Program, offers shelter and meals every night of the year for adult individuals experiencing homelessness. I-HELP partners with faith-based organizations, community agencies and local businesses to provide these services, in addition to showers, transportation, wellness classes, health checks and other resources. A requirement of I-HELP is for each guest to engage in Case Management, enabling each person the opportunity to exit homelessness.

During the fiscal year 2016-2017, 428 individuals were provided with 8,523 bednights and over 17,000 meals. Over the same time period, 258 I-HELP guests engaged in case management, with 97 gaining employment and 67 entering housing. The success of I-HELP would not be possible without the incredible network of community volunteers who contributed over 14,600 hours for the fiscal year.

The I-HELP Case Manager, Daniel Albertson, directly assists the I-HELP guests by connecting them to vital resources, including housing assistance, job placement, medical referrals, benefits connection such as SNAP & AHCCCS, and any other help needed to break the vicious cycle of homelessness.

Priscilla Acero, the Case Manager for the Tenant Based Rental Assistance (TBRA) program, works to ensure self-sufficiency for formerly homeless individuals who have entered housing through TBRA. Priscilla also works closely with I-HELP staff to determine housing eligibility for I-HELP guests who are actively engaged in case management.

Bill Rotondo, the I-HELP Coordinator, oversees the coordination of services offered by community partners and volunteers, while building community connections with local businesses, houses of worship, and community agencies. Bill works to increase awareness about the program and to recruit new partners to become part of the I-HELP network.

Martha Myers, the CAP Programs Manager, supervises the Community Action Program (CAP) and I-HELP. Martha works to ensure that no one is left without the vital resources necessary to their specific situation. Martha oversees the operations of I-HELP while working to expand the services that are offered.

Volunteer opportunities for I-HELP are intake volunteers, drivers to help transport the I-HELP guests and drivers to pull the Chandler Clean Machine. For more information on volunteering with I-HELP, contact Bill Rotondo at